steamers arrived in very strong packging and units were well finished . Back cover was removed and internal inspection high end construction and neat layout These steamer units have been very well designed abd built to last .Mains cable is thick and heavy duty ,Actually the nachine is a work of art and I am delighted to work with Ms. Angel who also was generous to supply spare parts wth machines . I recommend their products to anyone who will pay a bit more and get the best quality .